Associate Professor Ts Dr. Md Fauzi bin Ahmad@Mohammad
Associate Professor Ts. Dr. Fauzi is an academic staff at UTHM. His undergraduate studies was in Electrical & Electronic Engineering from Muroran Institute of Techonolgy (MIT), Japan and PhD in Total Quality Management (TQM) from Universiti Teknologi Malaysia (UTM). His majoring research is in TQM of Japanese companies and actively publishing international and local journals. He have published more than 100 journals and five books. Currently, he is appointed as Head of Production and Operation Department and Head of Manufacturing Technology Management Research Group at UTHM. He embarked his career as Quality Engineer at Sharp Corporation in 1999 and has been assigned at various departments which include Product Quality Assurance (PQA), Quality Control (QC), Product Planning and Sales Department. He has working experience for 12 good years in quality and marketing management. He is a Certified Quality Engineer (CQE) from Federation Manufacturing Malaysia (FMM) and Sharp Corporation Japan. He is professional technologist under Malaysia Board of Technologists (MBOT). He also participated in On Job Training (OJT) for quality and reliability management at Sharp Corporation, Japan under Association of Overseas Technical Scholarship (AOTS). He also contributed in establishing company strategy for improving customer satisfaction and other major quality projects. He also received Best Student PHD Award during his study. Based on his experience studying in Japan and working with Japanese companies for more than 16 years, he understands the secret of Japanese management well. Collaborating the knowledge, experience and success for the past 16 years of his life living within this Japanese culture, this book was then initiated for the benefit and survival of industries in the highly competitive age.